Aaron's in New Castle, DE Closed now

Reviews about Aaron's

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  November 16, 2019, by Sheila Hopkins
  Rented a refrigerator that developed a leak in the ice maker. They offered a loaner that I wouldn't be able to use for 24-48 hours. A month of trying to fix the issue without losing my food and they delivered a loaner I could use immediately. Problem was it was a defective fridge that would not cool below 54 degrees. After my food spoiled they said they would send out a replacement. Instead they sent a tech to check the settings. There is only 1 setting in the fridge, the temperature which was set at 38. I showed the tech the fridge setting and my thermometer showing the actual temp of 54 degrees. I was then told they didn't have refrigerators to keep giving me. I just wanted 1 that worked until mine was fixed. Luckily I kept my old fridge and was able to switch back to using it. I returned their malfunctioning loaner with still having 2 weeks paid rental. Lost my food, lost my money, lost respect for a company that cared more for a dollar then the health of my family. Stay away from refrigerators with them.